Collection of Data
How collected information is used
With whom the information may be used
HellasCar Car Rental does not solicit personal information from children. We abide by the United States Children’s Online Privacy Protection Act and will not knowingly collect personally identifiable information from children under age 18. We recommend that parents actively participate in their children’s use of the Internet.
Choices you can make about your information
We give you a set of choices about the collection, use and distribution of your information. For example, you must affirmatively request to receive e-mail from us, our business partners concerning information about special offers, promotions and new features, products and services. HellasCar Car Rental will at all times provide you with the opportunity to remove yourself from any HellasCar Car Rental e-mail list (Newsletters). We will give you an opportunity to opt-out of the gathering of your personally identifiable information, specific uses of your personally identifiable information and any marketing promotions in accordance with the procedures set out in the section below, “My Account.” By adjusting the settings in your browser, you can refuse to accept cookies or give yourself the opportunity to accept or reject cookies, or receive notice of cookies. Software programs are available that block cookies. Refusing cookies may impinge or block altogether your user experience by eliminating personalization or other features.
We are very concerned with the security of your personally identifiable information and try to provide secure transmission of your information from your PC to our servers. For certain transactions on certain of our Web Sites, we may use Secured Sockets Layer (SSL) technology to secure the transfer of information. Unfortunately, no data transmission over the Internet can be guaranteed to be absolutely secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information transmitted over the Internet. Once we receive your information, we take steps that we believe are reasonably appropriate to protect the security of your data, in electronic and paper form, both internally and from outsiders, from loss, misuse, unauthorized access, disclosure, alteration and destruction, and to ensure the integrity of the data we collect. We use a combination of technological, physical, administrative and policy methods as well as organizational controls and non-disclosure or confidentiality agreements as we deem appropriate to protect this data. For example, we restrict access to non-public personal information about you to employees, business partners who need to know that information to provide products and services and/or to facilitate requests by you for special offers, promotions and other information. The use of this information is limited by, as applicable, governing law and non-disclosure or confidentiality agreements. If you have a user name and password for any of the features on our Web Site, you have the responsibility of keeping your password secret. You should not reveal your password to anyone. We will not ask you in an unsolicited telephone call or e-mail for your password. In addition, you should take reasonable precautions when using a computer that is not your own or in a public setting.
Change in terms
Laws of GREECE, state law or the laws of other countries may govern our collection and use of information. To the extent these laws are applicable, we will comply with applicable privacy and data laws.
By accessing the Web Site or by entering into a rental agreement with us, or with our Licensees, and by giving us your personal details, you are agreeing to the collection, storage and processing of your personal information by HellasCar Car Rental.
More specific lease terms regarding the processing of personal data:
The lessee provides his explicit and free consent to the processing of his personal data by the company. The personal data processed by the company are those provided by the lease agreement or any telephone/online reservation of the customer and include information particularly about the identification, the residence, the postal/telephone/electronic communication, the driving license, tax information on pricing (tax identification number, tax office, VAT, company data), data regarding the customer’s credit/debit card as well as data related to the lease of the car (duration, km, point of delivery and pick-up, etc.). The processing of the lessee’s personal data consists in collecting, recording and storing them in an electronic or physical manner and in their use for the smooth execution of the lease, the fulfillment of the obligations and rights stemming from the lease, the proper pricing, the payment and the processing of the payment, the claims arising out of the insurance contract, the fulfillment of the tax or other legal obligations of the company, the legal claims of the company (e.g. in case of incorrect / false statements made by the lessee, in case of breach of the terms hereof, in the event of an accident), the evaluation of the lessee’s solvency with regard to previous leases, the collection of statistical and historical data of the leases for the purpose of analyzing and improving the provided services. The retention period of personal data does not exceed the necessary reasonable time and is linked, where appropriate, to the legitimate purpose of the processing and the legal or contractual context in question, and in any case does not exceed a period of 20 years. Personal data are not forwarded to third parties unless it is necessary in the above cases, such as the transmission of billing data and credit/debit cards to banks, accident data to insurance companies, billing data to the state (tax office), the details of the lease and the lessee to the court of law, the competent authorities and the relevant civil servants or legal representatives for the company’s legal claims or when there are suspicions of a criminal offense, statistical data (anonymous) to companies dealing with strategic analysis and planning, etc. The use of the lessee’s personal data to inform him about offers and services (e.g. sending advertising messages from G. VLACHOPOULOS SA directly or through an external service provider of such services) is permitted only if the lessee has explicitly consented to this. The lessee may at any time request (by sending an e-mail or letter by fax or mail to the following address) the interruption of the processing of his/her personal data for such promotional/advertising purposes. The lessee states that he has read the company’s policy with regard to personal data processing and security (posted on its website and available in paper format at its offices) and that he has been informed of his rights with regard to the processing of his personal data, and that particularly has, under certain legitimate conditions, a right to get informed of and access the data, the right to rectification/erasure, the right to limit processing, the right to object to processing, the right to data deletion (right of deletion), the right to data portability, the right to withdraw his consent at any time, without prejudice to the lawfulness of the processing based on consent prior to its revocation, the right to lodge a complaint with a supervisory authority (Personal Data Protection Authority).
Communication – exercise of rights:
In order to get informed of and exercise his rights, the lessee can communicate in writing with the company and its legal representative and CEO, G. Vlachopoulos, to the e-mail firstname.lastname@example.org or via the telephone in the number (0030)2310603600.